TERMS OF SERVICE
The following terms and conditions (these “Terms of Service”), govern your access to and use of the The Shelancers Hub website.
We operate the Service in the United Kingdom under Shelancers Hub Limited t/a The Shelancers Hub (“The Shelancers Hub” or “we” or “us” or “our”), a company incorporated in England and Wales under company number: 10401998
To set up a profile, post jobs, upload content and interact with the site, you must register as a member of The Shelancers Hub.
Members must complete the registration process with accurate details to ensure you receive confirmations, notifications and alerts. Incorrect details (specifically your email address) will prevent you from completing registration and you won’t be able to access the site. Please notify us of any changes to your personal details. We would appreciate it if you used your own identity rather than an alias but we respect your right to use a brand name. If however, we become aware of members using another person’s identity we reserve the right to delete your account and terminate membership with immediate effect. All registered signups agree to be added to our mailing list with regular job updates, and site news. You can opt out of this subscription by clicking the Unsubscribe button at the bottom of each newsletter.
HOW DOES IT WORK
Freelancers apply to projects using credits. Besides the free credits given for each registered freelancer, extra credits can be purchased at any time from the freelancers dashboard.
Employers can monitor each new candidate and carefully select the one that best fit each project on their dashboard. From there they can also select the winning candidate and initiate the development terms discussion. As soon as the development terms are agreed the project starts.
Escrow is supported through PayPal meaning that transactions between parties are secured and guaranteed for each party, including the site owners fee. This fee can be a percentage of the project agreed budget or a fixed price.
After a project is assigned to a freelancer, both participants, employer and freelancer, get access to a unique Workspace were they can both manage the project. It acts like the core hub for a project were all the related information can be accessed and managed.
After an employer chooses a project candidate, it’s important that both parties agree their terms for the project before the official assignment. At this time,employers and freelancers can negotiate with each other until they are both happy or unhappy with each other terms.
For each agreed project you can hold the money until work ends (via PayPal Adaptive Payments). On completed projects, the money held in escrow minus any site commissions will be automatically transferred to the freelancer. On non completed projects, employers are automatically refunded.
Employers can easily access their projects proposals from within their dashboard and from there analyse and choose the winning proposal. At this time, the proposal author becomes a candidate to work on the project.
TSH Escrow provides escrow services to Users to deliver, hold, or receive payment for an Engagement, and to pay service, membership and payment processing and administration fees to TSH (“Escrow Services”).
You hereby authorize and instruct TSH to act as escrow agent in connection with the Escrow Accounts and the payment, holding, and receipt of funds for each Engagement and other specified purposes (the “Escrow”) in accordance with the Terms of Service and the applicable Escrow Instructions.
The fees to use the Site and Site Services are paid solely by the Freelancer. When a Client pays a Freelancer, or when funds related to an Engagement are otherwise released to a Freelancer as required by the applicable Escrow Instructions, TSH Escrow will credit the Freelancer Escrow Account for the full amount paid or released, and then subtract and disburse to The Shelancers Hub. We will charge you a Service Fee of 5% of the Freelancer Fees as shown in the examples below.
If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our team. To protect individual privacy, the results of the investigation are not shared.
Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported . A warning will be sent to the user’s email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing seller statuses or becoming permanently disabled based on the severity of the violation.
Adult Services & Pornography – The Shelancers Hub does not allow any exchange of adult oriented or pornographic materials and services.
Inappropriate Behavior & Language – Communication on the site should be friendly, constructive, and professional. The Shelancers Hub condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Social Media pages.
Phishing and Spam – The Shelancers Hub takes the matter its members’ security seriously. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them for commercial purposes without their consent.
Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the order page. Sellers further confirm that whatever information they receive from the buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer. Any users who engage and communicate off of The Shelancers Hub will not be protected by our Terms of Service.
Intellectual Property Claims – We will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.
Fraud / Unlawful Use – You may not use The Shelancers Hub for any unlawful purposes or to conduct illegal activities.
ABUSE AND SPAM
Multiple Accounts – To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead The Shelancers Hub community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations to our Terms of Service is cause for permanent suspension of all accounts.
USER GENERATED CONTENT
User Generated Content (“UGC”) refers to the content added by users as opposed to content created by the Site. All content uploaded to The Shelancers Hub by our users (Freelancers and Employers) is User Generated Content. TSH does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.
DISCLAIMER OF WARRANTIES
YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE SHELANCERS HUB NOR ANY PERSON ASSOCIATED WITH THE SHELANCERS HUB MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
The Site has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the website, and are provided “as is”. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.
The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version.
LIMITATION OF LIABILITY
IN NO EVENT WILL TSH, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.